New Year’s Resolutions for Better Communication with Your Audience

Happy New Year! It’s a great feeling to have a fresh start with the opportunity to set new goals for the coming year. Many of us make New Year’s resolutions about our health, finances, or habits. What are your goals for 2017? What about making a resolution to improve the way your utility or city communicates with the public? In order to prevent getting overwhelmed, I suggest picking one or two of the five resolutions below. Select something that is realistic and attainable, and then build on your successes. Continue reading “New Year’s Resolutions for Better Communication with Your Audience”